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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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luce hoyen

November 11, 2024

5  out of  5
rating by luce hoyen
"I was in search for a new agent and Antonia was very much helpful with me making the right choice to switch to Dave Cospers agency. She kindly went over my policies and helped me get exactly what I wanted and needed on my policy. She was very knowledgeable and I could tell she cares a lot about customer satisfaction by the way she understands the clients needs and just wants the best for them and make the client happy during the process. Definitely a great agency to work with👍🏽"
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Carollynn Walsh

November 11, 2024

5  out of  5
rating by Carollynn Walsh
"I had the pleasure of speaking with representative Antonia Esposito, to successfully solve An insurance issue I was experiencing. She took me under her wing and took care of me completely with a great deal of knowledge and a wonderful personality. Look no further your in the right place"
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Kev Kav

November 11, 2024

2  out of  5
rating by Kev Kav
"Google asked me how Dave Cosper State Farm Insurance was because I called 6 days ago. I did call 6 days ago with a question about my policy and they didn’t answer, I left a message and they never called me back."
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Gisela Baltazar

October 17, 2024

1  out of  5
rating by Gisela Baltazar
"I have been with this same location for years and I do t have any claims, no accidents no tickets i a clean driving. I called because I have been charged every month different amounts, Lila anyone will do to figure why, so o called 3 times since the beginning of this year the 1st lady that answered the phone I would say around February or March she was nice told me she qi look at it and call me back, never got a call waited 2 to 3 months, when I called the 2nd time the lady was extremely rude and keep saying I have not idea I’m not financial, I’m not in accounting etc so she also said I will call you back or have someone call you back, they’re received the call. Today I called back October 17, 2024, The lady answer the phone and she was not nice put me on hold for a long time until the called dropped or someone hang up. I called back another lady answered and she said she will transfer me to the same lady I was talking to, I was on hold again then I could hear someone picked up the phone did not say anything put me on hold again and they saw the lady answered already with a not friendly turn off voice. I explain why I was calling then she started to give me answers that did not make any sense and she started to get extremely rude that I had to ask her why she was so rude that I was just calling to figured the different charges in my account I’m sure she will do the same call to figure in understand the charges. I tried to explain myself and she would not allow me to talk till I said can I talk then she kept going and going so she stop and said to explain myself anyway she was the rudest customer service I ever encounter and I am not sure why she’s in this field if she’s not happy assisting long-term customers if it’s her job. Like everyone knows a business with that customers it will not exist unfortunately I’m sure the owner is not aware of how he’s employees are doing their ”job” I’m so disappointed being a long-term customer without any claims gets treated disrespectfully like if I was calling asking for a charity. After 8 plus years with several cars with them I’m going to look for another insurance, is not acceptable to be treated that way when I am paying for a service."
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Kelly Kennedy

May 6, 2024

5  out of  5
rating by Kelly Kennedy
"Jonette was my agent and she was wonderful! We had so many questions and she answered all of them promptly. She also found us several discounts that our other insurance didn’t, saving us hundreds of dollars!"
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April Davis

March 12, 2024

5  out of  5
rating by April Davis
"I am blessed and thankfull for Ally at State Farm Insurance!!! She went above and beyond to help me with a car insurance issue. She was compassionate, encouraging and very helpful in meeting my needs. Thank you so much. God bless. 😊"
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Kailyn Brewer-Reece

March 7, 2024

5  out of  5
rating by Kailyn Brewer-Reece
"Highly recommend!! When I walked into the office, everyone was very welcoming and eager to help me. Jonette went above and beyond to make sure I have the best price and she took the time to explain coverages that worked for my situation."
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Frank Clark

March 7, 2024

5  out of  5
rating by Frank Clark
"Sandra was so easy to work with, she guided me through the process of getting my insurance squared away, made sure I totally understood my policy and coverages and truly made me comfortable! Wouldn’t work with anyone else!!!"
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Brandy Saucier

March 7, 2024

5  out of  5
rating by Brandy Saucier
"Sandra saved me a lot on money on my insurance Policy. Thank you so much Sandra"
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Jenna Lenore

March 7, 2024

5  out of  5
rating by Jenna Lenore
"Jason is always so professional, caring, and knowledgeable. It feels like he truly cares rather than just doing his job. He goes above and beyond!"
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Jenny Taylor

March 6, 2024

5  out of  5
rating by Jenny Taylor
"I recently switched back to State Farm after being a long time customer in another state. I have been working with Sandra Smith since returning and she has been absolutely amazing. She is so professional and passionate about her job and I couldn't be more pleased with the assistance I have received from her. She made everything so quick and easy which we all know is never the case with insurance! If you ever find yourself doing business with Dave's office, I highly recommend Sandra."
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Kevin S.

February 28, 2024

1  out of  5
rating by Kevin S.
"Rude lady who answers the phone. Terrible customer service"
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Daniel Linder

January 27, 2024

5  out of  5
rating by Daniel Linder
"I’ve known Dave for years. His professionalism in home building and being a “people person “ has carried over to his endeavor in the insurance industry. He’s saved me money from day one!"
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Christian Wallace

January 16, 2024

1  out of  5
rating by Christian Wallace
"I have been a policy holder for 8 + years. Customer service used to be very good but not anymore. I had a glass claim and received a very confusing letter along with a check. Upon calling the office they say they cant help and I have to call the claims department. A week later, after multiple wrong transfers and left on hold for 45 minutes and then being hung up on twice, I called the office and asked for help. Their answer, call claims and keep trying. I spend a lot of money to ensure my cars and would expect some support and help from the office. Not even an offer to call someone, anyone, to see if they can get me help. Moved my policy this morning. They dont seem to care."
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wind Fall

October 30, 2023

1  out of  5
rating by wind Fall
"I NEVER contacted State Farm for a quote one of their Reps Jason Inscore cold called me said he was calling to give me a quote on renewal. I don't have insurance with State Farm! He gave me a quote which was higher than I'm paying now! I said im good I will renew with Progressive. He emailed me a week later with another quote! I said no thank you I just renewed with Progressive thank you have a nice day. Today 5 days later I received a letter with the quote written all over the OUTSIDE OF THE ENVELOPE!! That is a breech of privacy and PREDATORY BEHAVIOR! Jason Inscore is very unprofessional and predatory. I called and spoke with a supervisor she apologized and said they got my info from some lead company. I told her he wrote the quote in the outside of the envelope! This is incredibly unprofessional and predatory behavior! I told her take me off the list never contact me again. This is some really insane pressure sales. Horrible"
We responded:
"Hi, I have been out of the office recovering from surgery. We had received your information via a lead company. I see Jason spoke with you on the phone & you had informed the premium was too high. The quote had already been sent out in the mail & was unable to get it before the mail man picked it up. The email sent was automatic, but we have since removed you from any future contact lists. Jason may be persistent but certainly not predatory. "
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Lori Ryder

October 15, 2023

5  out of  5
rating by Lori Ryder
"I have been with Dave Cosper State Farm for almost 30 years. Wonderful, helpful staff. They are so helpful. I would not want anyone else for my insurance needs."
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Deitra Hawkins

April 29, 2023

5  out of  5
rating by Deitra Hawkins
"Great company, been with them for years. Staff is great at explaining questions about my homeowners insurance. Conversations are easy. Try them if you’re looking for a change."
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Steve Fahey

March 10, 2023

1  out of  5
rating by Steve Fahey
"Warm and fuzzy when you first arrive. Oh, How important you are. Then they drop all that, forget who you are, it's only about the money, the quote they gave you to start is switched and it's the "underwriters" who changed that. No drop in visitors allowed. Make an appointment and wait a week to see anyone. That's if they don't forget. Dave? Who is he. He's never there."
We responded:
"Steve, I think you have us confused with another agency. I cannot find you in our system. In addition, we have 100s of people that drop in every week, and NEVER require someone to make an appointment. I have never operated my business in this manner. We are always happy to have people come by and even offer our attached diner for free to people to have parties or meetings 7 days a week. We are extremely accommodating and always will be. Sincerely, Dave Cosper"
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Kenisha Merricks

February 28, 2023

5  out of  5
rating by Kenisha Merricks
"My family and I have been with Statefarm for over 20 plus years and it's all because of Jaime Schrepf hands down she is the best agent you could ever have. Jaime goes above and beyond to make sure you have the best price and always provide you with the most accurate information you may need. Someone with that much knowledge and experience should have their own Statefarm that's how good and professional Jaime is! Thank you, Jaime for all you do because you most definitely are awesome in our book!"
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amanda kozak

February 28, 2023

1  out of  5
rating by amanda kozak
"Check BBB for they terrible reviews of how they don't help when a claim happens!! Another update 2/28/23 - Jamie has advised they will NOT assist me with my claim "end of discussion". Words cannot express how unprofessional this agency is and the agency principle has been included on all emails; never once did he step in to assist. Clearly its just about the money and forget the client. If you have an issue like me w this agency, call statefarm and ask for escalations to report them! Update 2-27-23 --- Wendy R is no longer w the agency. Since then I cannot get help. Jamie, the office manager, has been terrible in assisting with a recent windshield claim, even advising to switch SF agencies since I'm unhappy. I'm unhappy because I ask for information or help and cannot get it from this agency. It's been 3 business days since I reached out to get my windshield repaired and Jamie let me know the claim was closed, however, on Friday she advised there wasn't a claim filed. Which is it? Can't be both ways. They're there to take money but when it comes to service, FORGET ABOUT IT! I've asked Jamie multiple times to let me know what I need to do to get my windshield replaced and absolutely NO HELP! Dave Cosper is in the loop and CC'd on every email but he won't reach out or assist either. 2019/2020 Wendy R is A-M-A-Z-I-N-G!!!! I saved a ton on my auto AND home insurance! Not to mention she's always available to answer questions! If you need an insurance agent, she's your woman! Ps. She called me back once with an additional $150 savings for homeowners insurance. No coverage changes, just another carrier. She is the best!!! Thank you Wendy!! ❤"
We responded:
"Amanda, we regret you not understanding your claim experience, a bit surprising since you are a licensed 220 P&C insurance agent in Fl. that sells auto insurance. As you know OEM windshields are never a guarantee especially on vehicles over five years old, your vehicle is eight years old. My office does not make claims decisions, State Farm corporate claims does. All my staff especially Jamie my office manager have documented everything regarding your claim. We have numerous emails and documented attempts to reach you by phone. I’ve tried to reach you myself on three occasions, but your VM box is still full as of today 3/8. You state that my office manager, Jamie, on Friday 2/24 stated to you she could not find a claim for you in our system, well that is true since you waited to file your claim on-line later that day at 6:10pm, all documented. We have since advised you your claim is complete and that you need to call K&K Glass to install your new windshield. To the rest of you reading this, State Farm Corporate and State Farm claims have reviewed all the facts and have concurred with emails and recorded phone calls my staff and I have done nothing wrong. We have asked Amanda in the past, and recently, to find another insurance agency to do business with. Her vulgarity and rudeness to my staff will no longer be tolerated. Dave Cosper, Agent State Farm Insurance Companies "
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Laurie Reilly

February 22, 2023

5  out of  5
rating by Laurie Reilly
"Thank goodness Ally is back!"
We responded:
"Laurie I could not agree more! Thank you for recognizing Ally is truly a wonderful employee. And another one of our Super-Stars will be back with us next week, Ms. Jamie Schrepf! We really appreciate your review. Dave Cosper, Owner/Agent State Farm"
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Tyler Dobos

December 20, 2022

5  out of  5
rating by Tyler Dobos
"Jason was great to deal with. Made the process painless."
We responded:
"Tyler, "thank you" so very much. It is always appreciated when a client compliments one of my employees. Jason is a outstanding young man with a great future! Happy New Year! Dave Cosper, Agent State Farm Insurance Companies"
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Jonah Faulkner

November 9, 2022

5  out of  5
rating by Jonah Faulkner
"Best State Farm agent in the area!"
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Irene Ikaras

August 27, 2022

5  out of  5
rating by Irene Ikaras
"Evan is great explains everything to you. . He is good."
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Ken Young

May 4, 2022

5  out of  5
rating by Ken Young
"Jamie is the best.. Not only lowered my commercial insurance but takes great care of Me and my company"