State Farm® Insurance Agent Dave Cosper

"Ally was very professional and gave me answers i needed. She is very knowledgeable and curteous thank you."

"Yessi did a great job on bundling my home and auto insurance...The price and service were to notch!!!!!

Bill"

"Yesenia my agent was super helpful very knowledgeable and great personality and a+ she is bilingual 😊"

"I have had the pleasure of doing business with Ally P. at Dave Cosper State Farm for several years now. I tried getting my auto and condo insurance with an impersonal online agency, with email being the only means of communication and no real ability to discuss questions or concerns with a live person. For me, the experience fell far short of the personal contact and attention I get when visiting Ally's office. I have always found her to be knowledgeable and able to offer sound advice on coverage issues... and she's so very pleasant to deal with. I plan on sticking with Ally and State Farm from here on. Thank you, Ally.... it's good to be back! - Steve H. -"

"I thought you guys complaining were being babies so I tried getting a quote from here and I was told it takes 15 minutes. After 3 days I heard nothing back so I called again and they said they sent it but they didn’t. Then they offered to send it again and they didn’t do that either. They also blamed my current insurance agency (State Farm also) for the delay because they tried to take over my account without my permission. I simply asked for a price Quote as I am considering moving to FL. Wow what a disaster of an operation. No thanks!!!"

"Thank you Ally and Misty for always being there for our family ."

"The staff at this State Farm is top notch, always quick to get back to you or able to answer questions immediately. Ally is my agent and goes out of her way to make sure all my insurances are taken care of, I have multiple vehicle policies, business equipment insurance, my home policy, additional personal liability insurance. I am a busy guy and sometimes forget to make a payment and Ally goes out of her way to straighten the mess I created out. It is not just her all of the staff is top shelf and I highly recommend them for all your insurance needs."

"I had been with Dave Cosper for 11 years, insuring 2 cars and an RV. I was on my way to purchase an RV in Dothan, AL, so I needed insurance for my new RV (Brinkley fifth wheel) when I phoned at 3 PM on Friday before Labor Day weekend. No one answered the phone-- and when I called the State Farm main line-- they insisted that someone was at Cosper's office, even though I had called several times. I called a local State Farm office (Tim Holladay) who was very helpful-- the agent even called the personal cell of Cosper's agent because she knew the number. She must have talked to her because she said she "was driving and had left early." Well, I was told at the State Farm main line that my old insurance would transfer to my new RV as long as I alerted State Farm within 14 days of purchase. Also, they couldn't write me a policy for my new RV because I had my policy through Dave Cosper. Well, my insurance didn't transfer to the new RV, and I was scrambling at 4 PM Saturday in Dothan trying to get any insurance I could to get my new RV off the lot because the RV dealer required new insurance.

What was inexcusable was that Dave Cosper's office never called me back-- at all. Not even after the holiday weekend. Not after I left my message on Friday, and not even when Tim Holladay's agent left a message-- and Tim Holladay's agent went above and beyond to try to call two people on their personal cells-- although her office would not benefit from her customer service. So I called the week after I purchased the RV to talk to Dave Cosper himself about this poor customer service, and he refused to even call me back because according to the employee who took my message, Misty, he doesn't handle those kinds of issues-- you have to go through his employees. When I insisted on a call back from Dave, Misty called me the next day and said that Dave would not return my call and he communicated to her that I was free to take my business to another State Farm office. So I took my business to Tim Holladay, whose agent was so kind to try to help me when Dave's office was allegedly open.

So good luck to you if you ever want to actually speak with Dave Cosper."

"Very disappointed in this agency. Their customer service is horrible. Never return any calls or messages. No one is every available to assist."

"misty brown was great A+ rating for her. she helped me swiftly and gave me plenty info. seriously give this girl a raise. glad to be part of state farm!"

"Ally at state farm has for over 20 years taken great care of my needs.She is what we use to know as great customer service rep and always with a smile even on the phone the one I can rest assure to do her best.Thsnks Ally"

"Allie was so upbeat and friendly, even at the end of the day when I called with a complicated question. She quickly resolved my issue immediately and with such a good attitude that was really refreshing in this world today! Misty has been helpful too! They have a very good team over there and I'm so glad they're our state farm agents😊"

"We have been with State Farm since 1993 and my husband since he was 15! We have always been taken care of and treated with respect as if we were apart of the team as well! My father in law was friends or knew Dave some years back! Recently Jonette has helped us with our insurance needs and we have appreciated all her help and hard work! She is such a joy to talk to and so up beat with a vibrant and beautiful personality that is contagious, and reminds you of how you are to be also! I enjoyed talking with her and getting to know her! Thank you and may God continue to bless you and your team! Ed and Tammy MacMillan! 😁"

"They were able to reduce my monthly auto premiums but over $300+ and when I called my current policy holders they were not willing to do anything."

"Misty responded quickly to my request to send Declaration pages to my HOA. She was very pleasant also. Could not have been a better experience. Thank you."

"I have been with State Farm almost thirty years. I have always had such a wonderful experience everytime I interact with them for information or assistance. A special shout to Misty today who was professional, friendly, and informative. Highly recommend this office to friends and family!"

"Have been covered for years by Dave Cospers office and Never had a problem. The Staff (Misty, etc) are always so helpful and put my mind at ease no matter what my question or need is. I don't feel I'd get better attention with any other agents office. Thanks to the whole crew at State Farm!"

"Ally at Dave Cosper’s State Farm office has been my insurance go to for 20 plus years! She is knowledgeable, friendly and efficient! She always answers the phone with sunshine in her voice and helps me with whatever I need. I’m so grateful she’s there!"

"They have been responsive, pleasant and professional"

"The agent I deal with is always very responsive. Great customer service"

"Been trying to get a simple declaration page for my grandma with hearing problems for two weeks. She has been lied to by every agent that she has spoken to (Greg, Jason, Jonette, and lastly Ally). Greg sent her the renewal form that is not valid until a future date. Jason sent her an ACORD 25 valid for a single date and missing identifying information about the vehicle. Jonette is special education or something and Ally simply lied about sending a form and never did. She is now looking for another insurance company after 15+ years of pleasant experiences with farmers. This is a leadership issue worth investigation."

"Just got a policy through the State Farm website which was easy to work with and was pleased with the user friendly process. Once my application was complete, I was assigned to Dave Cosper's office as my agent. The communication has been par at best. I may call the 100 number to see if they will assign me to a different agent.

Update to my review. They have been contacting me more so seems to be getting better which I am happy about."

"Rachel is amazing. She helped me set up the most efficient and reliable insurance policy for my car and I couldn’t have asked for a better person to have signed up with for car insurance!"

"I have requested a phone appointment with Dave Cosper, owner, several times to review a serious, time sensitive insurance issue with no reply. We have been a client for over 25 years and this is the first time we must have contact directly with the owner. Will call again."

"I've been with this agent for many years. They always answer the phone when you call, and always are quick to pull you up on the computer, and get you serviced for what you inquire about. I am leaving them now to move to another state. This place is great to deal with."